Is this legit? Here’s the honest answer.
Real medicine, real doctors, real safeguards. This is exactly how we source, prescribe, monitor and protect. No fine print, no hand-waving.
The real thing.
South Africa has a growing problem with unregulated, health products mixed and sold outside proper controls. When you're prescribed medication through Androlab, you get the genuine, regulated and certified medication, start to finish.
- ✓ SAHPRA-registered medication. We dispense registered products, not unregistered or home-mixed alternatives.
- ✓ Sealed from the manufacturer. It reaches you exactly as the manufacturer intended.
- ✓ Dispensed by a licensed pharmacy. Every order goes through a registered pharmacy, not a middleman.
- ✓ Cold-chain delivered. Temperature-controlled where required, in plain, unbranded packaging.
Safety built into every step.
From your first answer to your ongoing care, there are checks designed to keep you safe.
Eligibility screening
A structured medical questionnaire flags conditions, medicines and risk factors before anything is prescribed. Any flag routes to a doctor.
Doctor review
Every plan is reviewed by an HPCSA-registered doctor, who prescribes only where it’s clinically appropriate, and declines where it isn’t.
Ongoing check-ins
Scheduled reviews track how you’re responding so your doctor can adjust your dose or plan over time.
Side-effect protocol
If something doesn’t feel right, you can reach the clinical team. They can advise, adjust, pause or stop treatment, quickly.
All medicines carry potential risks, side effects and contraindications. Treatment is prescribed only where clinically appropriate, and not everyone will qualify.
Your information, protected: in plain language.
Your health details are sensitive, and we treat them that way. Here’s what that means, without the legal jargon.
- ✓ We collect only what a doctor needs to assess and treat you safely.
- ✓ Your data is stored securely and handled under South Africa’s POPIA.
- ✓ Marketing consent is separate from medical consent, you control it.
- ✓ We don’t sell your personal information. Ever.
- ✓ You can request access to, correction of, or deletion of your data.
- ✓ Everything ships in plain, unbranded packaging, private by default.
If something goes wrong, here’s exactly what happens.
Telling us matters. It keeps you safe and helps us improve. Nothing about this process is hidden.
You tell us
Report a side effect, reaction or concern by WhatsApp, email or your account, whatever’s easiest.
We act fast
Medical concerns go to the clinical team; a clinician can advise, adjust, pause or stop your treatment.
We record & report
Adverse events are documented and, where required, reported to the relevant authorities and manufacturers.
We follow up
We check back in with you and, for complaints, respond with a clear outcome and any next steps.
Still weighing it up? That’s fair.
Meet the doctor who’ll review your care, or start a free, no-commitment check whenever you’re ready.